Turning Disengaged Employees to Engaged Partners

The human resource of businesses has a great role to play in bringing in new ideas, increasing the organization’s bandwidth, and providing better customer service.

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The human resource of businesses has a great role to play in bringing in new ideas, increasing the organization’s bandwidth, and providing better customer service. Pooling a team of excellent employees proves to be the best investment but in order to do that, there must be an environment that will nurture them, for otherwise, they can become disengaged.

The Problem with Disengagement

Disengaged employees are a major problem in many organizations. These employees are unhappy at work and are acting out this unhappiness. Instead of becoming productive and contributing greatly to the success of projects, these individuals end up as toxic members of a team, undermining the contributions and achievements of others and negatively influencing everyone, according to Ben vd Westhuyzen of Succeed Group.

According to a 2015 data released by Gallup, there are only 32 percent of employees in the US who are engaged. The same data revealed 50.8 percent of these employees were not engaged while the remaining 17.2 percent were actively disengaged. Compared to the 2014 data gathered, there was no significant difference in the engagement of employees.

How Disengagement is Addressed

There are several ways to tackle disengagement in an organization. Key focus areas are looked into to address the issues of employees and improve their feeling of inclusion. Some companies may offer abstract perks which often do not work over time. Brent Gleeson of Inc. Southeast Asia suggested five steps: putting everyone in the right role, giving them appropriate training, giving meaningful work, checking on their status often, and frequently discussing engagement among team members.

As organizations are also taking a virtual trend, the use of Employee Engagement software also serve a vital role in addressing employee disengagement. Employee engagement software is a category of application programs used by organizations to address employee job satisfaction issues and retaining talented workers. This software must engage employees so they become more productive and effective members of an organization.

How Employee Engagement Software can Help

Investing in a dedicated Employee Engagement software is one of the ways considered to help address the issue of employee disengagement. Here are some ways it could come in handy according to Bambu by Sprout Social:

  1.    Proper administration of customized benefits

Engaging employees by providing them with excellent benefits is one of the ways to keep them engaged. Customized means the benefits that they really want. In a poll by Gallup, almost 70 percent  of employees indicated that they felt disengaged because of the lack of incentives and benefits. However, it is not just enough to add a few perks, rather, these should be customized according to the needs and interests of your employees. For example, employees who love to travel and explore more would rather that they be given more vacation leaves without the worries of losing their jobs. A software could help in the move to propose, discuss, approve, and establish new benefits and perks in the workplace.

  1.    Delivery of transparent leadership

Employees who trust their leaders make good team players but sadly, 46 percent of them  say that they have a lot of trust issues in their workplace according to Harvard Business Review. Yet another study by EY found that around the world, less than half of professionals feel that they can rely on their employer.

To create a leadership that employees can trust, EY suggests that:

  • Communication be open
  • There is delivery of good benefits and compensation
  • Job is secure
  • Promises are delivered
  • Operations are ethical

In order to share information about the values of the company, employee portals and other strategic applications could be used to help employees connect with in-house and remote colleagues as well as with the management they are serving.

  1.       There is work-life balance

Work-life balance is not an alien concept and organizations have incorporated different practices that support this balance for their employees. But then, Randstand worldwide research found that 27 percent of people still felt that they can’t strike a balance which prompted them to pack up their bags.

The keys to implement work-life balance–offering flexible schedules, remote working, and investment in wellness strategies–could be put in place. Management, administration and monitoring of these schemes could be better with an Employee Engagement software in place.

  1.    Focus on opportunities for development

Growth is a very important aspect of career development which employees need if they are to stay with the company. Still, there are not a lot of businesses that give this a pivotal aspect of keeping employees engaged. If human resources personnel could incorporate employee training courses in a dedicated app under a company software, there would be at least 37 percent higher rate of productivity according to Bambu.

  1.    Making engagement a social concept

Work is still a largely social concept. Employees need to improve the state of their workforce to get to know people around. In building these relationships, administrators should not just limit to chatting or social functions in their Employee Engagement software, rather, they can incorporate events, gatherings, bonding sessions, and other activities that can connect everyone.

There are several ways that a dedicated Employee Engagement software can reach and address disengagement in a team. While the solutions can’t magically improve disengagement, this is a good way to start combating burnout, stress, and a high turnover rate.

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